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Privacy Policy

DATA PROTECTION

We are pleased that you are visiting our website and thank you for your interest in our company and our products. The protection of your personal data is our top priority. Due to legal regulations, we are obliged to inform you about the type, scope and purpose of the collection and use of personal data. Therefore, please take note of the following information:

 

Responsible body

 

Responsible for data protection issues is Lux Schweiz AG, Neue Winterthurerstrasse 30, 8304 Wallisellen, email: luxschweiz@luxinternational.com

 

Personal data

 

If you only visit our website, we do not collect any personal data from you.

If you use the opportunity to contact us via the forms provided, for example to request a user manual, to inquire about our products, to arrange a demonstration or indoor air analysis or to participate in our competition, we will do the necessary to process your request collect, process and store personal data.

The necessary data include your name and email address, your zip code, your city, your street and your phone number. This also includes the data that you voluntarily provide to us.

We save your data to process your request. With your request, you give us your consent at the same time that we may contact you by post, telephone or email to answer your request.

If you use the opportunity to place an order with us and open a customer account, we will collect, process and save your necessary personal data when you open an account and process your order. We store your data for the processing of your order, any subsequent warranty processing and for advertising purposes. The necessary data includes your name, your address and your email address. This also includes the data that you voluntarily provide to us when opening the customer account or placing an order.

 

advertising

 

Due to legal regulations, we are entitled to process or use data collected from you when concluding a purchase contract for the purpose of advertising our own offers. On this basis, we are entitled, for example, to send you advertising by post without separate consent. You can object to the processing of this processing or use of your personal data for advertising purposes at any time.

In addition, legal regulations allow us to send you information about your own, similar goods and services to your e-mail address provided when making a purchase, even without your consent. You can object to the use of your email address for this purpose at any time without incurring any costs other than the transmission costs according to the basic tariffs.

 

Data transfer

 

In principle, data will not be passed on to third parties without your consent.

For fast and uncomplicated delivery of your order, we transmit your personal data to our logistics partner, whom we commission with the delivery of the order.

When paying, we do not record and store payment transaction information such as credit card numbers or bank details. You only give these directly to the respective payment service provider.

 

Data security

 

The security of your personal data is our top priority. We therefore protect your data stored with us by technical and organizational measures to effectively prevent loss or misuse by third parties.

 

right of providing information

 

You always have the right to information about the data stored about you, its origin and recipient, the purpose of storage and, if necessary, the right to correct, block or delete this data. The responsible body will provide you with information about the stored data.

 

revocation

 

You have the right to withdraw your consent given to us at any time with future effect. An informal notification to the responsible body is sufficient.

If you withdraw your consent, we will delete your personal data.

Data that we have to store due to legal, statutory or contractual retention requirements are blocked instead of being deleted in order to prevent their use for other purposes.

 

Data protection declaration for the use of Google Analytics

 

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable an analysis of your use of the website. The through the cookie Information generated about your use of this website is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transferred to a Google server in the USA and abbreviated there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website activity and internet usage.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install.

 

Updated: April 2020

 

Disclaimer

We do not make any promises, assurances, or guarantees as to the accuracy, reliability, or timeliness of the English translation of the Privacy Policy. We can only verify the validity and accuracy of the information provided in German.